The Team EVERY Brand Needs
Our design driven approach produces the best aesthetics to meet the client's requirements. A dedicated assigned customer support team includes an Account Executive, Sales Support group, Creative Designer, Production Manager and Traffic Specialist.
Team meetings are held during each stage of the design, prototype build, pilot run, production build and shipping processes. Our support team is responsible for:
- Reviewing pertinent corporate, industry and retail trends to insure designs remain fresh, creative and market focused
- Evaluating market research feedback for past, present & future merchandising programs
- Reviewing issues that provide cost savings, enhanced market position, increased profitability, increased speed to market
Key client support components include:
- Retail Intelligence Support: In addition to our in house retail intelligence we partner with leading shopper and consumer insights agencies to deliver deep-dive research to uncover key in-store drivers
- Satellite Support: In addition to our Allendale-NJ corporate office we have locations in Chicago, California and Ohio.
- Field Support: We provide numerous tools to cover pre-install, install and post-install phases including 800 #, e-support, field training and video set- up instruction.